Vault Payment Solutions Secures Mastercard Principal Issuer Status

Vault Payment Solutions Secures Mastercard Principal Issuer Status to Power Smarter Payments for Clients

Vault Payment Solutions, Australia’s leading provider of secure card payments, today announced its new status as a Mastercard Principal Issuer. Known for helping businesses engage, retain, and incentivise customers instantly through simple, safe, and secure payment solutions, this new collaboration unlocks faster innovation, greater agility, and enhanced security for its clients and cardholders alike.

“Vault is serious about advancing client capabilities and cardholder experience through continued innovation. In securing Principal Issuer status, we benefit from new freedoms to create better programs for our clients and their valued customers.
We are committed to building the next wave of financial products while continuing to support our partners with faster, flexible solutions – Powering Smarter Payments for their businesses,” said Michael Jess, CEO of Vault.

Enhanced Innovation

Vault can tap into Mastercard’s payment innovation, building out better card solutions.

More Agility

Vault can develop and launch new payment products faster, while working with clients to support their evolving requirements.

Heightened Security

Direct access to Mastercard’s network means top-level security for cardholders, making every transaction smarter and safer.

“Vault’s commitment to innovation is clear. By leveraging Mastercard’s global network, Vault is enhancing its capabilities to drive greater cardholder personalisation and deliver secure, seamless payment experiences. We’re excited to see the impact this milestone will have for Vault’s clients and cardholders across Australia,” said Surin Fernando, Senior Vice President and Head of Customer Solutions Center, Australasia at Mastercard

Vault’s new status as a Mastercard Principal Issuer sets the stage for accelerated growth, enabling the delivery of innovative, secure, and seamless payment experiences. This milestone reinforces Vault’s position as a trusted leader in card payments, powering smarter solutions for clients and cardholders alike.

Cremorne, Vic, Australia – November 17, 2025

Why Vault?

We’ve helped hundreds of Australian businesses launch, manage and scale their reward and incentive programs.

With Vault, you’ll get:

  • Access to bank-grade security and compliance
  • Fast, frictionless digital delivery
  • Custom branding on all cards and communications
  • A friendly, expert team that supports you every step of the way
  • Mobile wallet integration for a seamless user experience
  • No minimum load requirements, which is ideal for programs of all shapes and sizes

Whether you’re rolling out your first reloadable card program or looking to upgrade your existing system, we’re here to make the process simple, secure, and empowering.

Let’s Build a Smarter, More Rewarding Program

Incentive programs work best when they’re easy to manage and genuinely meaningful to the people receiving them. Reloadable Mastercard solutions offer that rare mix of flexibility, immediacy and long-term value, to help you build stronger relationships with your customers over time.

Whether you’re just starting to explore your options or looking to refine an existing program, we’re here to help you shape a solution that fits your brand, your people, and your goals.