Enterprise Claim & Customer Service Solutions

Streamline claims and delight customers with instant payments to their digital wallet.

Real-time payments, simplified

Our Enterprise Claim and Customer Service Solutions, powered by prepaid branded digital Mastercards, offer real-time payment issuance, seamless CRM integration, and leverage the cutting-edge Vault API suite. With our self-service Dashboard, you can issue payments instantly to enhance customer satisfaction, streamline operations, and drive growth.
  • Timely bill payments and early settlement
  • Quote generation and instant monetary rewards
  • Incentivising loyal customers
  • Conciliating dissatisfied customers
Real-Time payment issuance
Real-Time payment issuance
Eliminate delays to ensure a superior customer experience.
CRM integration
CRM integration
Seamlessly integrating with your CRM system to reduce data handling, saving time and resources.
Leverage Vault’s API suite
Leverage Vault’s API suite
Functional and flexible, the configurable nature of our API suite means we can tailor a system to meet your company’s specific needs.
Leverage our Management Platform
Leverage our Management Platform
Vault’s online portal can be fully customised with your branding for an integrated user-experience for your team.
User-experience designed interface
User-experience designed interface
Providing complete control and transparency, and allows for multi-user logins for seamless team access.
Bank grade security
Bank grade security
A track-record of success and trusted by leading global brands, our technology guarantees the highest grade of payment security.
Why use vault payment solutions

Why Vault for your claims & customer service solutions?

Our cutting-edge technology sets us apart, guaranteeing an exceptional user experience for both your customers and your brand. With our Vault Management Platform, you can effortlessly deliver real-time payments directly to customers' devices while reducing data handling, saving on time and resources. The platform also grants you complete control and transparency, enabling the tracking of settlement distribution and transaction history.

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Highly-adaptable payment tech to meet your business needs and your customers'

Connecting to our Vault Management Portal through our robust API empowers you to independently and efficiently manage payments – fast!

A payout system that is both user-friendly and backed by robust technology goes beyond simplifying your workflow – it also provides a delightful experience for payees, boosting engagement and reducing churn rate.

For insurance companies, healthcare providers, and other enterprises dealing with settlements, replicating the swift delivery of products and services with near-immediate payment returns makes business sense in our on-demand economy.

Regardless of your business size, explore how Vault’s sophisticated payment solutions can streamline your payout processes, cut operational costs, and leave a lasting impression on customers, enhancing your brand’s reputation.

Case Studies

Find out how our dynamic payment solutions give our customers a competitive edge.

Frequently Asked Questions

Find some of our most queried topics below, you might just find the answer you’re looking for.

What is a digital Mastercard?

Can I use a digital Mastercard in stores?

How does a digital prepaid Mastercard work?

Can I use my digital Mastercard to withdraw cash?

Can you shop online using a digital prepaid Mastercard?

Are digital Mastercards accepted by most online retailers?